Privacy

 

FanCake – Privacy Policy

 

Last Updated: 10/30/2025

 

This Privacy Policy explains how FanCake, operated by Roberto Calvo Productions LTD (“RCP,” “we,” “us,” or “our”), collects, uses, and protects your personal information when you use our website and services.

 

Company Information:

Roberto Calvo Productions LTD

71–75 Shelton Street, Covent Garden,

London, WC2H 9JQ, United Kingdom

Email: info@fancake.online

 

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK Data Protection Act 2018, the UK GDPR, and the EU GDPR where applicable.

 

 

 

 

1. Personal Data We Collect

 

 

We may collect the following types of personal information:

 

 

A. Information You Provide

 

 

  • Name

  • Email address

  • Password (encrypted)

  • Username and profile information

  • Content you post (text, images, video)

  • Communications with us

 

 

 

B. Payment Information

 

Payments are processed through Stripe or PayPal.

We do not store or process your payment card details.

 

We may receive limited information from payment processors such as:

 

  • Transaction confirmation

  • User ID

  • Payment status

  • Connected account ID (creators)

 

 

 

C. Automatically Collected Data

 

 

  • IP address

  • Browser type and settings

  • Device information

  • Cookies and tracking data

  • Log activity (date, time, pages visited)

 

 

 

D. Cookies

 

We use cookies for:

 

  • Authentication

  • Security

  • Analytics

  • User preferences

 

 

Users may manage cookies via browser settings.

 

 

 

 

2. How We Use Your Data

 

 

We use your data to:

 

  • Operate and improve the Platform

  • Provide user support

  • Process creator payouts (via Stripe/PayPal)

  • Prevent fraud and security threats

  • Comply with law and regulatory requirements

  • Send account or security communications

 

 

We do not sell personal information.

 

Marketing emails are only sent with consent and can be opted out at any time.

 

 

 

 

3. Legal Basis for Processing

 

 

We process personal data on the following legal bases:

 

  • Contract performance (account creation, platform use)

  • Legitimate interest (security, improving services)

  • Legal obligation (tax, fraud prevention)

  • Consent (cookies, marketing communications)

 

 

 

 

 

4. Sharing Your Information

 

 

We may share your data with:

 

  • Stripe (payment processing)

  • PayPal (payment processing)

  • Cloud hosting and security services

  • Legal authorities when required

 

 

We do not sell personal data to third parties.

 

Creators may receive limited supporter information for access purposes (e.g., username, email if needed for delivery of perks).

 

 

 

 

5. Data Storage and Security

 

 

We use secure hosting and industry-standard protections to store data.

 

Passwords are encrypted and never visible to us.

 

We take reasonable steps to protect your information but no online service can guarantee 100% security.

 

 

 

 

6. International Data Transfers

 

 

Data may be processed in the UK, EU, or other countries. We ensure adequate protection through:

 

  • UK GDPR standard contractual clauses

  • EU GDPR safeguards where applicable

 

 

 

 

 

7. Data Retention

 

 

We retain personal data only as long as necessary:

 

  • Account data: until you delete your account

  • Legal/financial data: 6 years minimum (regulatory requirement)

  • Log data: typically 12 months

 

 

You may request deletion at any time.

 

 

 

 

8. Your Rights

 

 

Under UK GDPR and EU GDPR, you have the right to:

 

  • Access your data

  • Correct outdated or incorrect data

  • Request deletion of your data

  • Object to processing

  • Request data portability

  • Withdraw consent (where applicable)

 

 

To exercise these rights, contact: info@fancake.online

 

We may verify your identity for security purposes.

 

 

 

 

9. Children’s Privacy

 

 

FanCake is not intended for individuals under 18.

We do not knowingly collect data from minors.

If you believe a minor has used the platform, contact us immediately.

 

 

 

 

10. Third-Party Services

 

 

FanCake relies on third-party services such as:

 

  • Stripe (Payment Processor)

    https://stripe.com/privacy

  • PayPal (Payment Processor)

    https://www.paypal.com/webapps/mpp/ua/privacy-full

  • Hosting & analytics providers (details available upon request)

 

 

We are not responsible for their policies or practices.

 

 

 

 

11. Changes to this Policy

 

 

We may update this Privacy Policy periodically.

The latest version will always be posted on this page.

Continued use of FanCake means you accept the updated policy.

 

 

 

 

12. Contact Us

 

 

For privacy questions or data requests, contact:

 

info@fancake.online

Roberto Calvo Productions LTD

71–75 Shelton Street, Covent Garden,

London, WC2H 9JQ, United Kingdom