GDPR & UK GDPR — Privacy notice
Data controller: ROBERTO CALVO PRODUCTIONS LTD
Registered office: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company registration number (UK — Companies House): 12994918
VAT number: GB405333825
D-U-N-S number: 226416104
General enquiries: info@fancake.online
Privacy & data rights: privacy@fancake.online
Trust & safety: safety@fancake.online
This notice explains how FanCake (the “Platform”), operated by the data controller above, processes personal data when you use our website and services. It is designed to meet transparency requirements under the UK GDPR, the EU GDPR (where applicable), and related UK/EU privacy laws. This document does not replace our main Privacy Policy where one is published; together they describe our practices.
1. What data we collect
Depending on how you use the Platform, we may process: account and profile data (e.g. name, username, email); content you upload; messages; payment-related metadata handled by payment providers; technical and usage data (IP address, device/browser data, logs); cookies and similar technologies as described in our cookie information; and communications you send to us (e.g. to privacy@fancake.online).
2. Purposes and legal bases
We process data to: provide the service and perform our contract with you; comply with legal obligations; protect security and integrity of the Platform; improve and analyse the service where permitted (including with your consent where required, e.g. non-essential cookies or marketing); and pursue legitimate interests (e.g. fraud prevention, abuse detection) where balanced against your rights.
3. Recipients and processors
We use trusted service providers (hosting, email, analytics if enabled, payment gateways) who process data on our instructions. Some providers may be located outside the UK/EEA; where required we use appropriate safeguards (e.g. UK IDTA / EU Standard Contractual Clauses).
4. Retention
We keep data only as long as needed for the purposes above, legal claims, or legal requirements. Retention periods vary by data category and may be described in more detail in the main privacy documentation.
5. Your rights
Subject to applicable law, you may have the right to: access, rectify, erase, restrict processing, data portability, object, and withdraw consent where processing is consent-based. To exercise these rights, contact privacy@fancake.online. We may need to verify your identity.
6. Complaints
UK users may lodge a complaint with the Information Commissioner’s Office (ICO). If EU GDPR applies to you, you may contact your local supervisory authority.
7. Updates
We may update this notice from time to time. The “last updated” indication may appear on the main privacy page or in release notes.